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In the second paragraph, the word “most” in “the most...

Text for items 31 to 40.


1 In the early 2000s, when Amazon introduced

its Kiva robots to automate warehouse operations,

employees feared for their jobs as machines began taking

4 over tasks previously performed by humans. Today,

advances in gen AI and natural language processing,

such as ChatGPT, are transforming many industries and

7 raising similar concerns. However, unlike past automation

technologies, gen AI has the unique potential to impact

all job sectors, particularly given its fundamental ability

10 to improve its capabilities over time – which promises

to affect the workforce in ways that go beyond simple

job replacement.

13 In new research, forthcoming in Management

Science, we explore the impact gen AI has already had

on the labor market by examining trends in demand

16 for online freelancers. Our findings show significant

short‑term job replacement after these tools were

introduced, and that jobs prone to automation, like

19 writing and coding, were the most affected by ChatGPT.

Our research also examines how competition, job

requirements, and employer willingness‑to‑pay have

22 changed to better understand how the online job market

is evolving with the rise of gen AI. Although still in its

early stages, gen AI’s impact on online labor markets is

25 already becoming discernible, suggesting potential shifts

in long‑term labor market dynamics that could bring both

challenges and opportunities.

28 To conduct our study, we analyzed 1.388.711 job

posts from a leading global online freelancing platform

from July 2021 to July 2023. Online freelancing platforms

31 provide a good setting for examining emerging trends

due to the digital, task‑oriented, and flexible nature

of work on these platforms. We focus our analysis on

34 the introduction of two types of gen AI tools: ChatGPT

and image‑generating AI. Specifically, we wanted to

understand whether the introduction and diffusion of

37 these tools decreased demand for jobs on this platform

and, if so, which types of jobs and skills are affected most

and by how much.

40 Using a machine learning algorithm, we first

grouped job posts into different categories based on

their detailed job descriptions. These categories were

43 then classified into three types: manual‑intensive

jobs (e.g., data and office management, video services,

and audio services), automation‑prone jobs (e.g., writing;

46 software, app, and web development; engineering),

and image‑generating jobs (e.g., graphic design and

3D modeling). We then examined the impact that the

49 introduction of Gen AI tools had on demand across these

different types of jobs.

We find that the introduction of ChatGPT

52 and image‑generating tools led to nearly immediate

decreases in posts for online gig workers across job

types, but particularly for automation‑prone jobs. After

55 the introduction of ChatGPT, there was a 21% decrease

in the weekly number of posts in automation‑prone

jobs compared to manual‑intensive jobs. Writing jobs

58 were affected the most (30.37% decrease), followed

by software, app, and web development (20.62%) and

engineering (10.42%).


Internet: www.hbr.org (adapted).


In relation to the text and its linguistics aspects, judge the following items.

In the second paragraph, the word “most” in “the most affected by ChatGPT.” could be replaced by more.


C

Certo


E

Errado